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Your subscription is the foundation of your agency account. It determines how many client workspaces you can create, whether customers can sign themselves up, and which features you unlock. You can change, cancel, or manage your payment details at any time.

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Steps

1

Access your subscription

From the dashboard, go to Plans in the left sidebar. This shows your current plan and the available upgrade options.
2

View your current plan

The page displays your active plan (Starter, Growth, or Scale) along with what’s included — like how many client workspaces you can create and which features are available. It also shows any upcoming renewal date.
3

Upgrade or downgrade

To change plans, select the plan you want and click Subscribe or Upgrade. Your new plan takes effect immediately, and any price difference is adjusted on your next billing date. You can upgrade at any time; downgrading takes effect at the end of your current billing cycle so you keep access for the remainder of the month.
4

Switch between monthly and yearly

On the plan card, you can toggle between Monthly and Yearly billing. Yearly plans include a 20% discount, so you save money if you lock in for a full year.
5

Update your payment card

If your card expires or you want to use a different card, click the Manage billing button (or the menu in the sidebar) to update your payment method. Your subscription will renew on your card on the next billing date.
6

Cancel anytime

To cancel, visit your subscription settings and choose Cancel plan. You’ll keep access through the end of your current billing period, after which your account reverts to the Free plan (no longer able to create or edit client workspaces).
Trial period: Each plan includes a free 14-day trial. A card is required to start, but it isn’t charged until day 14 — see Your free trial & first charge.
Free plan limits: If your subscription ends or is canceled, you can browse existing agents but cannot create new ones or make changes. You must upgrade to keep building.

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Plans at a glance

  • Starter: $97/month — Up to 3 client workspaces, voice and chat agents, custom subdomain and domain.
  • Growth: $297/month — Unlimited clients, custom email sender for white-label emails, priority support.
  • Scale: $497/month — Everything in Growth, plus self-serve sign-up for your clients and API access.
All plans include unlimited team members, voice and chat agents, and email support.